Shipping & Returns
Please note any orders received after 3 pm on Thursday will be dispatched on Monday.
- Any other orders received Mon, Tues, Wed, Thurs before 3 pm normally dispatched next business day.
- Please note we do not use refrigerated couriers.
- We are using NZ Couriers, Post Haste and the link with the tracking number is available in your order.
Freight Charges:
- $8.50 for Auckland region– delivery per 1 box(up to 25 kg -0.040 cubic metre)-delivery within 1-2 working days
- Waiheke Island region - 1 box (0.019 cubic metre) from $35. 1 box (0.040 cubic metre) from $65.
- $14.50 for rest of North Island – per 1 box (up to 25 kg - 0.040 cubic metre) - delivery within 2-3 working days
- $19.50 for South Island – per 1 box (up to 25 kg-0.040 cubic metre) - delivery within 3-4 working days
Important: Waiheke Island orders different charges. Please see above.
Important: Orders above (up to 25 kg - 0.040 cubic metre) will incur extra freight fee. This surcharge is separate from the base delivery fee and will be added to your total shipping cost.
Important: Rural/Residential Delivery Surcharge: Please note that deliveries to rural or residential addresses will incur an additional courier fee. This surcharge is separate from the base delivery fee and will be added to your total shipping cost.
Returns
- Please choose your products carefully as we do not accept returns if you change your mind.